The Stronco Group of Companies, referred to collectively as STRONCO, includes the following operating companies: Stronco Show Services, Stronco System Exhibits, Stronco Electrical Service, Stronco Imaging, Stronco Group Holdings, Stronco Designs Inc., Stronco Audio Visuals and AV-Canada.

We take your privacy seriously. We limit our collection of Customer Information to that which is necessary to perform the services we will provide for your event and will maintain this information in strict confidence.

The information that we will acquire in connection with providing show related services to you may include customer lists and updates, personally identifiable information (customer name, e-mail address, postal address, telephone number, fax number) transactional data, and sales information.

STRONCO (including it’s operating companies) will only make use of the information provided to us for the explicit use that it was intended. We will not share this information with any other Company other than for the purpose that we disclose or have your written approval for. We will be sharing this information with our operating companies as they specifically relate to your show needs. Exhibitor information will be provided by Show Management for purposes relating to your specific show. Other personal information will be gathered from Exhibitors only for the express purpose of providing ordered goods and services requested by Exhibitor and/or Show Management.

In order to fulfill our supplier duties STRONCO, and its operating companies, will make use of Show Manager and Exhibitor contact information in order to ensure the requirements of Show Managers and Exhibitors are being satisfied for a specific show. This contact information will be show specific and will not be Grand-Fathered from show to show. STRONCO may also use this information to ensure that contact information is accurate. At any time, the party from whom information is being collected will be able to opt out from our information collection process or our contact process. This opt out process must be made in the form of a written request to STRONCO requesting that the specific information being collected is not approved for the purpose indicated, or by selecting an opt out mechanism on contact forms requesting such personal information.

STRONCO is only responsible for the handling of the personal information that we collect. Any other third party (ie Show Management) providing personal information about another (ie. Exhibitor) to STRONCO for the purpose of completing STRONCO’s supplier duties is fully responsible for ensuring that they have met the obligations of the Privacy ACT and that they are in compliance with the Act’s requirements. STRONCO will require that Show Management confirm that they have taken all necessary steps to ensure that they have properly handled and disclosed the purpose, uses, intent and content of the personal information that they have collected from their exhibitors.

Most personally identifiable information you provide is retained by STRONCO for two years after the calendar year you provided it as required by law. Transactions involving the collection of taxes are retained for seven years, as required by applicable federal law.

Alternative complaint procedures are available through: